People make mistakes. It’s going to happen. It’s how those mistakes are handled and how you TAKE CARE of the customer is what separates good businesses from GREAT ones.
I felt like I got ripped off after I purchased the bed stiffeners new, then got a email about them still in production and a wait but they have a blemished set at a discounted rate.
I said sure send them. Before I even got them they put the NEW ones on sale for less then what I was charged for the blemished ones! They almost lost me as a customer when they said the sale was as is and would not refund a difference.
After someone high up saw the email I got the refund.
As for the bed stiffeners they are the best as usual in the field. As with all their products the quality is so much better. Even the little things and features are what set them apart from the competition. Like the zip tie holes on the ditch lights. Or the weld quality and beefed up areas on my stiffeners.
If you are on the fence with rago. Trust me. Just click buy. Will not disappoint.
Oh and the stiffeners work with the decked system. A 90* drill is your friend.