The Rago Promise

All Returns are subject to a 15% Restocking Fee

The Rago Promise offers a 30-day satisfaction guarantee on all Rago Fabrication manufactured products. We guarantee fitment on all stock vehicle specific products.

Please include your order number in the address and a reason for return note inside the package to ensure we have your information. If you do not include your original order number, we are unable to process the guarantee. All items returned must be in new and unused condition. In the event Rago Fabrication finds the item in unsaleable condition, the customer will be denied the return. Customers denied a return will responsible for shipping. Return shipping costs not paid within 7 calendar days will result in forfeiture of product.

Customers are responsible for all return shipping costs, shipping insurance, and tracking. Customer must provide his or her own proper packaging to ensure safe return shipment to Rago and recommend obtaining shipping insurance. Unmarked packages and/or packages that do not include all information required will not receive credit.

Defective Items

In the event an item is defective and you would like to exchange the item, please follow the warranty claim process. All shipping costs will be covered by Rago as long as the item is found to be defective within the 30 day period. In the event Rago Fabrication finds the item not defective, the customer will be responsible for return shipping.

Install Terms & Conditions

The purchase or installation or any and all Rago Fabrication products indicates your agreement and acceptance of the following terms and conditions:

 Rago Fabrication products are intended for off-road use only. Rago Fabrication cannot be held liable for damage to the vehicle or injuries sustained as a result of installation or use of Rago Fabrication products. The purchaser accepts full liability for any and all property damage and any and all injuries that may occur during installation or use of Rago Fabrication products. All products sold by Rago Fabrication are for off road use only and are not intended nor designed for use on the street. Any modification of your vehicle with Rago Fabrication products can result in hazardous situations which may result in property damage or bodily harm. The purchaser of this product assumes all risks, including but not limited to personal injury, property damage, and legal consequences arising from installation or use of Rago Fabrication products. All order sales are conducted and transacted by Rago Fabrication which has no presence outside the State of Texas. You agree that any and all legal action or proceeding between Rago Fabrication you shall be brought exclusively in a federal or state court of competent jurisdiction sitting in Bexar County, Texas.

LIFETIME WARRANTY - Effective 11/10/2017

Rago Fabrication will only honor warranty claims if the product was purchased from an authorized dealer. This warranty is limited to the lifetime of your Rago Fabrication product, as limited by or subject to applicable law. The limited warranty provided by Rago Fabrication only covers manufacturing defects and does not include any damage or defect of any Rago Fabrication products caused by, whether directly or indirectly, any of the following: (i) improper use or misuse of the product; (ii) damage or defect caused by cleaning, disassembly, alterations, or modifications; or (iii) damage or defect caused by or resulting from wear and tear, abuse, fire, or Acts of God. Areas excluded from lifetime warranty include: bolts and powder coating. Issues with powder coating can be claimed within one year of purchase only.

1 YEAR POWDER COAT WARRANTY - Effective 11/10/2017

Rago Fabrication will honor powder coat warranty claims if the product was purchased from an authorized dealer. This warranty is limited to one year Rago Fabrication product, as limited by or subject to applicable law. The warranty provided by Rago Fabrication only covers manufacturing defects and does not include any damage or defect of any Rago Fabrication products caused by, whether directly or indirectly, any of the following: (i) improper use or misuse of the product; (ii) damage or defect caused by cleaning, disassembly, alterations, or modifications; or (iii) damage or defect caused by or resulting from wear and tear, abuse, fire, or Acts of God. Issues with powder coating can be claimed within one year of purchase only. 

 Return Address

Rago Fabrication

Attn: RETURNS - Order ####

401 Mill Run

Kerrville, TX 78028